Discontinued

NIU KQi1 Sport Electric Kick Scooter 15.5mph | Range 15.5 miles

Name: NIU KQi1 Sport Electric Kick Scooter 15.5mph | Range 15.5 miles
Brand: NIU
SKU: K12342B1A11
Price: 499.0 USD
Availability: OutOfStock

(4)

$499.00

Shipping calculated at checkout.

Sales end in:

Days

Hours

Minutes

Seconds

Max 15.5 milesRange

15.5mphTop Speed

14% SlopeHill Climb

Max 450W; Rated 250WPower

243Wh & Charging Time 5hBattery

33.95lbs (Battery Included)Weight

Width 20.5inHandlebar

Pneumatic tube, 9.0"Tire

Front & Rear LED / Side reflectorsSafety

Drum Front + RegenerativeBrake

No SuspensionSuspension

Smart UnlockNIU APP

Availability: Out of stock

Color: Black

Black

Explore Upgraded KQi 100 Series

2 Year Limited WarrantyIndustry-leading warranty, Including the battery and electric motor!

Free ShippingAll items shipped to your door. Delivery costs covered by NIU!

Pay by InstallmentsBuy Now, Pay Later, Pay by Installments.

30-Day ReturnChange of Mind Return Accepted. Send it back for a refund.

Shipping Policy

Customer satisfaction is our top priority. Our logistics team is working to ensure your delivery arrives as soon as possible. Your patience and understanding are highly appreciated!

1. WHICH COUNTRIES DO YOU DELIVER TO?

Currently, we provide FREE shipping to the lower 48 states in the US (Except Hawaii, Alaska, and Puerto Rico). We do not ship to PO boxes or APO.

For Canada, please visit shopca.niu.com

2. ORDER PROCESSING TIME.

Order Processing Time is the time elapsed between when you place your order and when we hand over the order to the delivery service.

Generally, orders are shipped within 3 working days of payment.

Our warehouse only operates on Monday – Friday during standard business hours and takes normal holidays. Orders made during weekends or holidays may experience longer delays. In these cases, we do our best to ensure shipment delays are kept to a minimum.

3. SHIPPING TIME & COSTS.

Due to the lithium ion batteries in our products, only ground shipping is available

Countries

Cost

Ship From

Import

Tax

Shipping Time

Ship By

United States (Except Hawaii, Alaska, and Puerto Rico)

FREE

California

3-10 Business Days

UPS / FEDEX

Reminder - total delivery time includes order processing time as well as shipping time.

4. ORDER CANCELLATION:

An order may be canceled up until the time item is shipped out. For shipped orders, please contact us to arrange a return. Check our Return Policy Email: Global-Service@niu.com

5. TRACKING PACKAGE:

An email with tracking number will be sent to your email once the order has been shipped. Please note: Tracking information may take 48 to 72 hours to update and may take longer during weekends, events, or holidays.

With the tracking number provided, you can check the tracking number through the Carrier’s website for your order delivery time or through here:

If you cannot track your package, please contact us directly.

6. DELIVERY TIME:

Delivery time varies by location. You can check the tracking number through your carrier’s website for more information about your order delivery time. Please note that your tracking information may not be available through the system for up to 72 hours from the time the order is placed.

7. TAX INFORMATION.

We ship from local warehouses, so there is no import tax. Per your local laws, GST or TAX may apply.

8. OTHER SHIPPING PROBLEMS:

If you have any problem about shipping, you can email us at Global-Service@niu.com

Address: SUITE 603 6/F LAWS COMMERICAL PLAZA,788 CHEUNG SHA WAN ROAD,KL, HK,CHINA

Address: No.5 Lingxiang Road,WEZ, Wujin Changzhou, Jiangsu Province China

Tel:+1(833) 660-1688

(Phone Operating times: Mon – Fri, 11:00 - 20:00 EST )

Warranty

The warranty period begins based on the purchase invoice. If there is no purchase invoice available, your order receipt will be used. If this cannot be provided, the product activation date or the NIU system record date shall be used. For e-commerce orders, the start time of the warranty period is based on the delivery date of the product to the customer.

See below for warranty coverage.

Main body (incl. battery, battery charger, frame, motor, controller, dashboard, front fork, main harness)	2 years
Accessories(incl, brake levers, brake disc, brake line, throttle control and other non-daily consumable parts)	6 months
Consumable parts (incl. anti-collision strip, headlight, bell, fender, taillight, decorative cover, kick stand, foot pad)	3 months

The final interpretation right of after-sales service is reserved by NIU company.

OUT OF WARRANTY

The following damages are considered out of warranty:

Any damage which results from abuse, misuse, or neglect including but limited to, fire, collision, water damage, riding over obstacles, or theft.
Any damage due to aging such as color shading or fading of painted surface, deterioration of plated surface, deterioration of rubber and plastics or rusting.

Any product which has been re-modeled or modified.
Spare parts out of the warranty period
Cracking of the frame caused by excessive load.
Water damage to electrical parts.
Front wheel or motor deformation.
Abrasion of plastic parts and/or brake parts.
Torn or damaged stickers.
Flat tires.

If you have any questions, please email us at

Global-Service@niu.com

Address: SUITE 603 6/F LAWS COMMERICAL PLAZA,788 CHEUNG SHA WAN ROAD,KL, HK,CHINA

Address: No.5 Lingxiang Road,WEZ, Wujin Changzhou, Jiangsu Province China

Phone:+1-877-295-8403

Return & Refund

Product purchased from NIU can be returned by the original purchaser within 30 days from the date the product was ordered. Any request after 30 days will not be honored. Please make sure to first contact us by email at Global-Service@niu.com.

Return & Exchange Conditions

Items returned without authorization will not be accepted.
Items must be returned within 30 days after you receive them.
All items must be in excellent condition, unworn and undamaged, with tags, and in the original packaging. You’ll also need the receipt or proof of purchase.
When returning or exchanging items, customers must use a shipping method providing tracking information.
We accept change of mind return. Returns are eligible within 30 days upon receipt of the scooter, in addition to a maximum odometer reading of 10 miles or less. For any other return requests, you will have to cover the shipping cost yourself.

General Return Process

Initiate a return: Please email us at Global-Service@niu.com with order number and your return reason. Our customer service staff will determine the eligibility for your return request within 24 business hours.
Ship the item back: If your return is accepted, we’ll send you the return address, as well as instructions on how and where to send your package. (Note: Items returned without authorization will not be accepted). We recommend that you send your return/exchange in a shipping method providing tracking information as well as a signature, because we will not be responsible for lost return/exchange.
Refund or exchange: when we receive your return/exchange, we will inspect the item in 3-5 working days and then provide a replacement for an exchange or issue a refund

Bundle Product Refund

# Step 1: Calculate Individual Discounted Prices

- **Product A:**

- Original Price: $649

- Discount: 30%

- Discounted Price: $649 - (30% of $649) = $649 - $194.70 = $454.30

- **Product B:**

- Original Price: $849

- Discount: 20%

- Discounted Price: $849 - (20% of $849) = $849 - $169.80 = $679.20

# Step 2: Calculate Combined Initial Discounted Price

- Combined Initial Discounted Price: $454.30 (Product A) + $679.20 (Product B) = $1133.50

# Step 3: Apply Bundle Discount

- Bundle Discount: 10%

- Total after Bundle Discount: $1133.50 - (10% of $1133.50) = $1133.50 - $113.35 = $1020.15

# Step 4: Determine Each Product’s Share of the Bundle Discount

- **Product A Share:**

- Share of Initial Discounted Price: $454.30 / $1133.50 ≈ 40.08%

- Share of Bundle Discount: 40.08% of $113.35 ≈ $45.41

- Adjusted Price for Product A: $454.30 - $45.41 = $408.89

- **Product B Share:**

- Share of Initial Discounted Price: $679.20 / $1133.50 ≈ 59.92%

- Share of Bundle Discount: 59.92% of $113.35 ≈ $67.94

- Adjusted Price for Product B: $679.20 - $67.94 = $611.26

# Step 5: Calculate Refund Amounts

You can use the adjusted prices calculated above to refund an equal percentage of the final bundle price.

# Formatted Refund Distribution:

- **Product A Refund:** (percentage of the refunded amount) × $408.89

- **Product B Refund:** (percentage of the refunded amount) × $611.26

Return Charge

If the return is requested because of a mistake on our part (like shipping the incorrect product, quality problems, etc) we will provide a full refund.
We DO accept Change of Mind returns and offer 30 day free return - that means we'll cover your return shipping costs! Returns are eligible within 30 days upon receipt of the scooter, in addition to a maximum odometer reading of 10 miles or less. For any other return requests, you will have to cover the shipping cost yourself.
No restocking fee to be charged to the consumers for the return of a product.

Refunds(if applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, the refund will be provided to the original method of payment within 2-3 working days. If you haven’t received the refund within 2-3 working days, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If you’ve done all of this and you still have not received your refund, please contact us at Global-Service@niu.com

Cancellation

An order may be canceled up until the item is shipped out. For shipped orders, if you do not need it anymore, please contact us to arrange a return. Email: Global-Service@niu.com

Out of Policy Cases

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, NIU service team is still available to you, please contact Global-Service@niu.com for a better solution. If anything is unclear, or you have more questions, feel free to contact our customer support team.

Email: Global-Service@niu.com

Tel:

+1-877-295-8403

(Phone Operating hours: Monday - Friday, 11:00 - 20:00 EST )

Address: SUITE 603 6/F LAWS COMMERICAL PLAZA,788 CHEUNG SHA WAN ROAD,KL, HK,CHINA

No.5 Lingxiang Road,WEZ, Wujin Changzhou, Jiangsu Province China