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Required Information

* A valid phone number, email address, and shipping address

* The correct corresponding error code

* Proof of purchase and pictures of the problem or error

IMPORTANT: 

Please be careful to pack the product properly before sending it. Use the original or similar packaging with sufficient protection to avoid any damage to the product during transportation.

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Toll-free Tel: +1 (888) 901-6033
( Service time: Mon - Fri, 11:00 - 20:00 EST )
Email: Global-Service@niu.com